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Planning Your Treatment 2018-02-08T05:09:08+00:00

Changes at Transsurgery Australia as a result of COVID 19

As a result of the COVID 19 pandemic, we have had to implement some changes at the Rooms, which will affect both your surgery and your consultations with Mr Ives & the specialist nurse (aka Iffy!!).

Please click on the links below, to read the relevant information. We are updating as circumstances change and dictate, but as I’m sure you understand things do change rapidly at times, so please bear with us as we update the information.

If you have any queries or questions, you can always ring the rooms on 03 9527 3022 or send an e-mail to the office at info@andrewives.com.au.

Many thanks for your understanding and we hope you and all your families are safe during these difficult times.

Andy & the Team!
Recommencement of Surgery at Transsurgery Australia
Surgery with Mr Andrew Ives
Consultations at Trans Surgery Australia as of 23 March 2020
Telehealth consultations – Genital Reconstruction – New Patients
Telehealth consultations – Chest Reconstruction – New Patient

RECOMMENCEMENT OF SURGERY AT TRANSSURGERY AUSTRALIA

As you may be aware the Federal and State Governments have lifted restrictions on elective surgery. However, this is a staged process, with surgery slowly ramping up over the next couple of months, and it is also dependant on the proviso that there is no ‘flare up’ of COVID 19 cases resulting in lock-downs having to be reintroduced and hospitals having to once again cancel elective surgery.

Therefore, we are recommencing surgery as of 1st June, 2020.

As per the State Government guidelines, we are starting back at 75% capacity for the month of June and increasing to full capacity as of 1st July, 2020.

We will be recommencing genital reconstructive surgery (GRS) after 6th July.

If your surgery was booked for after these dates PRIOR to the COVID 19 pandemic, your dates for surgery will remain unchanged. You can call and confirm with the Admin Team at the Rooms if you wish.

If you have had your surgery cancelled as a result of the Pandemic, the Admin Team will be contacting you to see if you would like to reschedule your surgery.

If you have scheduled your surgery for a date after 1st October 2020, either moving it yourself, or having had you original surgery date cancelled, the Admin Team will be contacting you to see if you wish to keep your date, or move it to an earlier date.

Please bear in mind several things.....

Organising a date for surgery is a time consuming and complex task at the best of times. Given the number of cancellations and reorganisations of surgery that have occurred, this task has become even more complicated, especially since we are also having to deal with the normal day to day workings of the Practice. As a result, the Admin Team are extremely busy trying to accommodate everybody’s wishes. Therefore, please be patient with them.

If you reside Interstate, you must bear in mind the relevant restrictions of moving between States when considering rebooking your surgery. You may need to go into isolation on returning to your home State. It is YOUR responsibility to avail yourself of the relevant Laws and restrictions governing your movements in and out of the State of Victoria, not the responsibility of the Admin Team.

If you have only had Telehealth consultations with Mr Ives, you WILL need to attend the Rooms for a face to face consultation prior to your surgery. As Mr Ives will have explained to you, a physical examination is mandatory prior to any surgical procedure. This consultation must be taken into account when you are planning your surgical date. If you are having GRS ideally this should be 12 weeks (3months) prior to your surgical date, and this will have been told to you by Mr Ives during your second consultation.

There is a chance that if a resurgence of COVID 19 cases occurs and a further lock-down is put in place, we may have to cancel surgeries yet again. Please appreciate this is will be totally out of Mr Ives’ and the staff’s control. We will let you know as soon as are informed of this.

If you have any questions, or would like more information, please do not hesitate to contact the Rooms.

Surgery with Mr Andrew Ives

As a result of the COVID 19 Pandemic, and the government’s announcement on 25th March 2020, we unfortunately have to cancel all elective surgeries effective immediately. Mr Ives and all the staff apologise unreservedly for this, but as I’m sure you understand we had no alternative.

At present we do not know when we will be able to start operating again. As a result, if you want you reschedule your surgery for later in the year or next year (to potentially reserve a spot) you can. HOWEVER, we cannot guarantee at this time that we will be operating on those dates, and they may have to be deferred again.

We are not booking any surgeries before 1st October 2020.

Please note, the WPATH requirements remain the same. i.e :

Chest reconstructive patients : Your WPATH report must be dated within 3 months of the new date for your surgery

Genital reconstructive patients : Your WPATH reports must be dated 12 months and 3 months from the new date for your surgery

We advise you discuss this with your mental health worker(s) as to the timing of consultations necessary for their completion

Please feel free to ring the Rooms or e-mail us, and we will try and answer all your queries and assist you as quickly as we can.  

Please however remember that we are there to help you, and it is an extremely stressful time for us as well as yourselves, so your patience with us is greatly appreciated.

Consultations at Trans Surgery Australia as of 23 March 2020

As a result of COVID 19, Mr Ives’ Rooms have put in place the following restrictions for consultations at the office to reduce the risk both to patients and staff. We apologise for any inconvenience but hope you understand our reasoning.

New Patients - From Victoria – Patients will be seen in the Rooms as normal,  However, only the patient will be allowed into the consultation.

New Patients – Interstate – Initial consultation will take place over the phone or via Skype or other teleconference platform – Please contact and discuss with the rooms.

Second consult – From Victoria – This consultation will be via phone or teleconference platform - Please contact and discuss with the rooms

Second consult – Interstate – This will be via telephone or teleconference platform. A pre-operative visit will be needed before ANY surgery, at least 6 weeks prior to any surgical date so Mr Ives can examine you. This will require you attending the Rooms. Please contact the Rooms for further details.

Post Op patients – Dressings and wound reviews – These will occur at the Rooms. Only the patient will be admitted to the Dressing Room for this. Once wounds have healed then theses will take place via phone of teleconference - Please contact and discuss with the rooms

Post Op Patients – Healed wounds or routine follow up – These will take place via phone or teleconference platform - Please contact and discuss with the rooms

Any ‘Emergencies’ – These will be seen in the Rooms. Only the patient will be admitted to the Dressing Room.

Surgical Dates – Since the situation with COVID 19 is extremely fluid at the present time, we are unable to confirm when normal services will return. Please check regularly with the Rooms and we will endeavour to inform you as soon as possible.

If your surgery is cancelled/delayed, we will try to provide you with a confirmed new surgical date as soon as is possible. However, please appreciate in these difficult times that this may take some time to organise.

Telehealth consultations – Genital Reconstruction – New Patients

Due to the COVID 19 pandemic, we have organised a telehealth consultation with Mr Ives and after that, one with the specialist nurse (Iffy) concerning Genital Reconstruction. There are a few things we would like to tell you about it so that you can prepare for it.

  • Please make a note of your height and weight, as Mr Ives will ask you for it so he can calculate your BMI.
  • The Skype username he will call you on is ‘Mr Ives’.
  • Your first consultation will be with Mr Ives. He will conduct it in exactly the same way as if you were in the Rooms with him. At some point Mr Ives will need to examine you. If you feel comfortable for this to occur in the consultation, let him know. If not, he will discuss an alternative solution with you. He will want a face to face consult with you before surgery, and this will occur at your 12 week Pre Operative consultation. Mr Ives Will NOT operate on any patients without having had a face to face consult with them. At the end of the consultation Mr Ives will tell you that his specialist nurse Iffy will be ringing for her consultation with you, again via skype
  • Your second consultation will be with the specialist nurse. The Skype username she will call you with is ‘Iffy Middleton’. She will discuss both pre and post operative information with you, as well as talk about the dilating protocol (if appropriate). After this consultation you will receive a phone call from the administrative staff to organise your second consult with Mr Ives. They will also want to take payment for the consultation at this time.
  • Two Pre op consultations will also take place at 12 weeks and 6 weeks prior to surgery. One of these consultations MUST be face to face with Mr Ives. Mr Ives can not guarantee that your surgery will be able to go ahead until he has examined you in person.
If you have any questions concerning this information, please give the Rooms a call. Please be mindful that this is an evolving situation, and things may change. We will try and advise you of any changes in as timely fashion as possible. Also please remember these are stressful times for everybody, so your patience and understanding are greatly appreciated.

Telehealth consultations – Chest Reconstruction – New Patient

Due to the COVID 19 pandemic, we have organised your consultation via telehealth with Mr Ives. There are a few things we would like to tell you about it so that you can prepare for it.

  • Please make a note of your height and weight, as Mr Ives will ask you for it so he can calculate your BMI.
  • The Skype username he will call you with is ‘Mr Ives’
  • Mr Ives will conduct the consultation in exactly the same way as he would do in the Rooms. Mr Ives will need to inspect your chest. This is very important as the volume of tissue on the chest wall determines the surgical approach (ie low scar, circumareolar etc) he will use. You may wish to send a picture of your chest (Binder off) to the secure website address specialistnurse@transsurgeryaustralia.com.au prior to your consult. This will give him an indication of which approach will be best suited to you. An alternative will be to show him your chest during the consultation, however he understands if you do want to do this. At some stage he will need to examine you face to face as there are certain measurements of your chest he needs to make, as well as make an assessment of the tissue qualities of your chest.
  • After this consultation you will receive a phone call from the administrative staff to organise your second consult with Mr Ives. They will also want to take payment for the consultation at this time.
  • A Pre operative consultation will be made at least 4-6 weeks prior to any surgical date. If you have not had a face to face consultation with Mr Ives before this, then this consultation MUST be face to face with him, so he can take the necessary measurement for your operation. He will also perform the consent with you and take your pre operative photos as well.

If you have any questions concerning this information, please give the Rooms a call. Please be mindful that this is an evolving situation, and things may change. We will try and advise you of any changes in as timely fashion as possible. Also please remember these are stressful times for everybody, so your patience and understanding are greatly appreciated

COVID 19 UPDATE - RECOMMENCEMENT OF SURGERY

23 April 2020

Following the announcement of the Prime Minister, and the Department of Health you may have heard that elective surgeries are able to recommence.

There is a very select list of surgeries that have been authorised at present, and the surgeries Mr Ives performs unfortunately DO NOT fall into these categories at present. As we are all aware, circumstances and situations are still changing on almost a daily basis, which means that we may be able to restart our surgical services soon. Rest assured as soon as we hear that we can start operating we will be letting our patients know.

In the meantime, stay safe, look after each other (social distancing allowing) and take care.

Please remember that the staff in the rooms are there to help and assist you, however, these times are still very challenging and trying, so they may not have all the pertinent information you want when you contact us.